Terms and Conditions

Welcome to PawBox!! PawBox Company, (also referred to within this site as “we” or “our” or “us” or "Company”) is the operator of the PawBox website (Site). PawBox provides a subscription service for bi-monthly delivery of canine and feline related products for your dog and/or cat or as a gift to other pet owners. Access to the Website, use of the Services, and purchase of the Products is subject to these Terms and Conditions and the PawBox Privacy Policy available on the Website.

By accessing, browsing or using this Site, you acknowledge that you have read, understood and agreed to be bound by these Terms and Conditions and by the PawBox Privacy Policy. If you do not agree to these Terms, you should not use or access this Site. PawBox reserves the right to revise these Terms at any time by updating this posting. You are encouraged to review these Terms each time you use the Site as your use of the site after any posting of changes will constitute your acceptance of the changes.

In order to access certain services on the Site and/or to make purchases, you will be required to provide specific information. By providing your credit card information, you represent and warrant that you have the legal right to use such credit card and you grant PawBox the right to provide such credit card information to third parties for purposes of facilitating the completion of transactions initiated by you. Any password provided should be safeguarded at all times. You are responsible for the security of your password and will be solely liable for any use or unauthorized use of the Site under such password. We may suspend or terminate your access at any time with or without notice. To understand how we use information collected from you, please read the PawBox Privacy Policy.

As part of our order processing procedures, we may screen received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If we suspect fraudulent, unauthorized or illegal activity, we may reject your order or we may contact you at the phone number or email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

PawBox offers various subscription products, including renewable subscriptions. With respect to any subscription subject to automatic renewal, you agree that PawBox may submit periodic charges to your credit card until you provide notice that you wish to terminate your subscription plan. Subscription Orders. When purchasing a subscription product PawBox will automatically charge you for all future shipments of that product, and you authorize PawBox to charge your account until you cancel by contacting us at info@pawbox.gr or through accessing your account on site. If you have committed to a subscription period lasting longer than one month (e.g., a 3 month plan), you will automatically be charged each month during that subscription period, even if you have cancelled your subscription or membership prior to the end of that subscription period. Further, unless you cancel your subscription or membership prior to the end of your then-current subscription period, at the end of that period, your subscription will automatically be renewed for an additional subscription period of the same amount of time. You acknowledge that any introductory discounts, unless otherwise specified, are only applicable to the initial order and all future orders will be billed at the normal product price.

We of course would like to make your membership a great experience however you may cancel your plan anytime prior to your next billing cycle payment. You are free to cancel your plan at any time – for any reason please contact us at info@pawbox.gr   We may terminate your membership for any reason at any time. If PawBox terminates your pre-paid membership while there are months of service remaining, at PawBox.gr ' s sole discretion, you will either receive a credit for unused months or a refund of the amount paid for the remaining months.

You assume all responsibility and risk with respect to your use of this Site. The Site and all content and merchandise available through this site are provided on an “as is” and “as available” basis without warranty of any kind. Specifically, PawBox does not warrant that the information on this site is accurate or reliable or that the functions contained on this site will be uninterrupted or error-free. Furthermore, PawBox does not warrant that this site is free of viruses or other harmful components. Our responsibility is limited to repair, replacement, or refund.

ALL PRODUCTS ARE PROVIDED “AS IS” AND, TO THE EXTENT ALLOWED BY APPLICABLE LAW, WITHOUT WARRANTY OF ANY KIND BY PAWBOX, INCLUDING WARRANTY OF MERCHANTABILITY AND OF USE FOR A SPECIFIC PURPOSE. ALL GOODS ARE SUBJECT TO THE MANUFACTURER’S WARRANTY, IF ANY. UNDER NO CIRCUMSTANCES WILL PAWBOX, ITS MEMBERS, OFFICERS OR EMPLOYEES BE LIABLE  FOR ANY DAMAGES WHETHER DIRECT, PROXIMATE, INDIRECT, HOWEVER REMOTE,SPECIAL, CONSEQUENTIAL OR EXEMPLARY (INCLUDING BUT NOT LIMITED TO LEGAL FEES, LOST PROFITS, LOSS OF USE OR YOUR COST OF REPLACEMENT) AND REGARDLESS OF WHATEVER LEGAL THEORY (IE TORT, CONTRACT ETC.) IS ADVANCED.  YOU AGREE THE MAXIMUM EXTENT OF OUR LIABILITY FOR ANY TYPE OF DAMAGES OR CLAIMS, ARISING FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY, SHALL BE, AS DESCRIBED BELOW, REPLACEMENT OF YOUR PRODUCTS ORDERED FROM PAWBOX OR A CREDIT TO YOUR ACCOUNT. PAWBOX IS NOT RESPONSIBLE FOR YOUR USE OF THE PRODUCTS ORDERED, INCLUDING ANY ALLERGIC REACTION

You agree to indemnify, hold harmless, and defend PawBox and affiliates from any and all claims, liabilities, damages, costs and expenses of defense, including attorneys’ fees, in any way arising from or related to your use of the Site, your violation of these Terms or the Privacy Policy, content posted to the Site by you, or your violation of any law or the rights of a third party.

To the extent you post photographs of one or more pets on our website, that of Instagram, which is linked or tagged to our website, or to any other website or through the use of any application, in any of which cases the photograph(s) can be viewed on our website, you consent to our use of your pets” images by us and you grant us a nonexclusive, royalty free, perpetual license to possess and display these images and photographs.  Under no circumstances will any past, present or future customer of PawBox, acquire any intellectual property rights, interests or licenses from being allowed access to, and the use of, PawBox’s website.

We control and operate the Site from Greece. We make no representation that materials on the Site are appropriate or available for use outside Greece. If you choose to access this Site from outside Greece, you do so at your own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

Any merchandise purchased from our Site will be shipped by a third party carrier. We will notify you of your anticipated date of delivery of your order, along with the cost of shipping. The risk of loss and title for such items pass to you upon our delivery to the carrier.

If for any reason a shipment is damaged, you need to notify us within 30 days of your purchase. Damaged or defective products may be returned to us. A credit to your account or replacement product will be provided subject to our review of the circumstances of the damage. If a product you receive is defective, you may return it and we will send you a new item .

PawBox reserves the right, at any time, to modify, suspend, or discontinue the Site with or without notice. You agree PawBox will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Site, Services, or Promotions .

Any and all controversies, disputes, demands, counts, claims, or causes of action (including the interpretation and scope of this clause, and the arbitrability of the controversy, dispute, demand, count, claim, or cause of action) between you and the company and our employees, agents, successors, or assigns, regarding or relating to the Site, Services or this Agreement, shall exclusively be settled through binding arbitration in Athens, Greece. Notwithstanding the foregoing, either you or we may bring an individual action in court.

Notwithstanding any provision in this Agreement to the contrary, if we seek to terminate the Dispute Resolution section as included in the Agreement, any such termination shall not be effective until 30 days after the version of the Agreement not containing the agreement to arbitrate is posted to the Site, and shall not be effective as to any claim of which you provided PawBox with written notice prior to the date of termination.

Any and all controversies, disputes, demands, counts, claims, or causes of action between you and PawBox and our employees, agents, successors, or assigns, regarding or relating to these the Site, Services or this Agreement, shall exclusively be governed by the internal laws of Athens Greece, without regard to its choice of law rules and without regard to conflicts of laws principles.

The laws of Greece shall govern these Terms. YOU HEREBY EXPRESSLY CONSENT TO EXCLUSIVE JURISDICTION AND VENUE IN THE COURTS LOCATED IN GREECE, GREECE FOR ALL MATTERS ARISING IN CONNECTION WITH THESE TERMS AND CONDITIONS OR YOUR ACCESS OR USE OF THE SITE.

Thank you for reading through these Terms and Conditions. If you have any questions, please reach out to us at info@pawbox.gr.

Copyright © 2016, PawBox. All Rights Reserved.