Privacy Policy

We appreciate the trust that you place in us and we take great care with your information privacy. The following describes our privacy policy for This Policy is intended to explain the conditions under which PawBox collects, uses, and discloses personal and other information in connection with the Site, and your rights in relation to that information. By visiting our Site, you are agreeing to the terms of this Policy.

PawBox collects both "personal information" and "non-personal information" about Site users. For purposes of this Policy, "non-personal information" is information that PawBox cannot directly associate with a specific person without the aid of additional information. By contrast, "personal information," is information such as a name or email address that PawBox can directly associate with a specific person or entity without additional information. When we combine non-personal information with personal information, we treat all of the combined information as personal information.

Information We Collect From You and How We Use It
PawBox may collect and use Users personal information for the following
-To improve customer service
Information you provide helps us respond to your customer service requests and support needs more
-To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
-To improve our Site
We may use feedback you provide to improve our products and services.
-To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
-To send Users information they agreed to receive about topics we think will be of interest to them
-To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site If necessary
-We will send you service-related announcements for issues like temporarily suspended site service for maintenance. These announcements are not common.

Surveys, Contests, and Promotions
From time to time, PawBox may ask Site users to participate in surveys, contests, or promotions. Such surveys, contests, and promotions may be used to collect both personal and non-personal information. Participation is completely voluntary, and you therefore have a choice whether or not to disclose your information.

Access to Your Information
If your information changes and you need to update it or if you need to cancel our service, you may make the changes on the My Account page or by emailing us at

Do we use 'cookies'?
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
We use cookies to:
1) Help remember and process the items in the shopping cart.
2) Understand and save user's preferences for future visits.
3) Keep track of and serve advertisement with a 3rd party.
4) Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

Links to Other Web Sites
This website contains links to other sites that are not owned by PawBox, such as social media sites. We are not responsible for the privacy policies of such other sites. This privacy policy applies only to information collected by We encourage you to read the privacy policies of each and every Web site that collects personally identifiable information.

Security of Information
The security of your information is very important to us. While no method of transmission or electronic storage is 100% secure and we cannot guarantee absolute security, we follow industry standards in both transmission and storage in effort to best protect it. Wherever we collect sensitive information (such as credit card data), that information is encrypted.

Changes to Our Privacy Policy
Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you have any questions or suggestions, please contact us at